Job Location: Head office – Gurugram
Job Overview: We are looking for a dynamic, strategic, and results-driven Head of Supply Chain Management (SCM) to lead the supply chain operations. This role will oversee inbound logistics, warehouse operations, inventory control, distribution planning, and last-mile fulfilment across stores and online channels. The ideal candidate should bring strong operational excellence, strategic foresight, and agility to scale the supply chain in line with the company’s growth.
Key Responsibilities:
Supply Chain Strategy & Planning
- Develop and execute a comprehensive supply chain strategy aligned with business objectives.
- Forecast and plan workforce and resources for multiple regional dc for operations.
Logistics & Distribution
- Oversee inbound logistics, warehouse operations, stock movement, and inter-store transfers.
- Plan and monitor dispatch schedules, route optimization, and last-mile delivery performance.
- Manage own fleet for utilisation.
- Build partnerships with reliable logistics and courier partners.
Inventory Management
- Implement inventory tracking systems and stock reconciliation processes.
- Monitor Fill rate, inventory health — ageing, obsolescence, and shrinkage control.
Tech & Process Implementation
- Drive digital adoption — ERP / WMS / TMS / POS integrations.
- Continuously improve supply chain processes to enhance speed, accuracy, and cost-efficiency.
Team Leadership
- Build and lead a high-performing team across warehouse, logistics, and planning functions.
- Foster a culture of ownership, operational excellence, and continuous improvement.
Key Skills & Requirements:
- Graduate / Diploma in Logistics, Supply Chain, or Operations Management (MBA preferred)
- 12-15 years of progressive experience in SCM operations management, with at least 5-6 years in a leadership role in a retail environment
- Strong knowledge of SAP HANA or WMS systems, operational planning, manpower management, and logistics coordination
- Proven leadership skills with the ability to manage large teams and complex operations
- Sound analytical, decision-making, and process improvement skills
- Strong focus on operational compliance, safety management, and cost control