Location: Gurugram, Haryana
Department: IT & Digital Transformation
Reporting To: CEO / COO
Experience: 10+ Years
Qualification: B.Tech / B.E. in Computer Science / IT, MCA, or equivalent
Preferred Industry Background: Retail, FMCG, Manufacturing, or any Multi-location Business
About the Role:
V2 Retail is looking for a strategic and result-oriented Head – Information Technology (IT) to lead the company’s IT infrastructure and digital transformation roadmap. This role is pivotal in enabling scalable, secure, and innovative technology solutions that drive business efficiency and growth across all locations.
The ideal candidate should have deep experience in IT operations, ERP systems, cybersecurity, and digital strategy in a dynamic business environment.
Key Responsibilities:
IT Infrastructure Management
- Manage enterprise-wide IT infrastructure: servers, data centers, networks, and cloud platforms.
- Ensure uptime, high performance, and security of all critical applications.
- Deploy scalable and cost-efficient technology solutions.
Cybersecurity & Compliance
- Implement robust IT security policies and protocols.
- Monitor and respond to security threats and vulnerabilities.
- Ensure IT compliance with data protection laws, audits, and software licensing.
Software & Systems Management
- Lead implementation and maintenance of ERPs (SAP, Oracle, Zoho, Tally), POS, HRMS, etc.
- Drive integration or development of in-house applications as per business needs.
- Coordinate with third-party vendors and consultants for timely delivery.
IT Strategy & Digital Transformation
- Align IT goals with business strategy to support automation and innovation.
- Identify new technologies to drive efficiency and digital adoption.
- Partner with cross-functional teams for tech-enabled process improvements.
Team Management
- Build and lead a skilled IT team across infrastructure, development, and support.
- Drive continuous learning, performance, and alignment with business goals.
Budgeting & Vendor Management
- Prepare and manage the IT budget efficiently.
- Handle procurement and vendor negotiations for hardware, software, and services.
Qualifications & Skills:
- B.Tech / B.E. / MCA or equivalent in IT or Computer Science.
- Certifications like PMP, ITIL, CISSP are a plus.
- 10+ years of IT experience with 3–5 years in a leadership role.
- Hands-on experience in managing IT across multi-location businesses.
- Strong in ERP systems, cloud computing, cybersecurity, and networking.
- Strong leadership, analytical thinking, and stakeholder management skills.
Preferred Tools & Platforms:
- ERP Systems: SAP, Oracle, Zoho, Microsoft Dynamics
- Cloud Platforms: AWS, Azure, Google Cloud
- Systems & Networking: Windows, Linux, VPN, Firewalls
- Collaboration Tools: Microsoft 365, Google Workspace, Jira, Slack
Be a part of V2 Retail’s digital transformation journey. Lead innovation, technology, and security for a growing, future-ready retail organization.