About the Role

We are seeking an experienced, process-driven Warehouse Head to lead end-to-end Distribution Centre (DC) operations. The ideal candidate will be responsible for managing inbound and outbound execution, inventory accuracy, people productivity, WMS discipline, safety/compliance, and cost controls. This role is critical to ensuring high service levels to stores/customers through strong planning, governance, and continuous process improvement.

Designation – Warehouse Head

Experience – 10 to 15 Yrs

Department – Supply Chain / Warehouse Operations

Job Location – Bangalore, Karnataka

Responsibilities

• Own complete DC operations including inbound receiving, putaway, storage, replenishment, picking, packing, dispatch, and returns processing
• Plan daily/weekly workloads and ensure manpower deployment, shift planning, and productivity tracking across all warehouse functions
• Drive inventory accuracy through cycle counts, audits, bin discipline, stock reconciliation, and shrinkage  control
• Ensure strict adherence to WMS processes (receiving, location management, picking waves, dispatch scanning) and resolve system/process deviations
• Monitor SLA/TAT performance for store dispatches and customer orders; identify bottlenecks and implement corrective actions
• Control warehouse costs (manpower, consumables, MHE, utilities) and publish daily/weekly/monthly operational MIS (productivity, losses, fill-rate, aging, damages)
• Manage and develop warehouse teams including supervisors; ensure training, performance reviews, and strong shopfloor discipline
• Oversee vendor/contractor operations (loading/unloading, housekeeping, packaging) and ensure SLA compliance and service quality
• Ensure warehouse infrastructure readiness: layout optimization, space utilization, racking, MHE uptime, and 5S implementation
• Own safety, security, and statutory compliance: fire safety, EHS practices, PPE usage, incident reporting, and regulatory readiness during audits/inspections
• Coordinate with Transport/Delivery teams for vehicle planning, dispatch scheduling, documentation, and adherence to loading norms
• Drive continuous improvement using lean practices to improve throughput, reduce errors, improve pick accuracy, and lower turnaround time

Qualifications

Graduate/Postgraduate with 10–15 years of experience in warehouse/DC operations (retail/e-commerce preferred)

Required Skills

• Strong hands-on knowledge of WMS and warehouse processes (inbound, outbound, inventory control, returns)
• Proven experience managing large manpower (including contract labour), productivity, and shift operations
• Strong command on inventory accuracy, cycle counting, shrinkage control, and audit readiness
• Working knowledge of EHS, fire safety, and statutory compliance requirements applicable to warehouses
• Excellent planning, stakeholder coordination (stores, transport, finance, planning), and people leadership skills
• Proficient in MS Excel/Google Sheets and MIS reporting; comfortable using dashboards/metrics to drive performance

Link to Apply

https://v2parivar.v2retail.com:9988/appform/64/423