Location: Multiple Zones Across India (North, East, South, or West)
👤 Reporting To: Lead HR Business Partner (Head Office) & Retail Head
🕒 Experience Required: 9–12 Years
🎓 Education: Bachelor’s in HR/Business (MBA/PGDM preferred)
🧳 Travel: Extensive within assigned zone

Role Overview

Are you passionate about shaping workplace culture and driving impactful HR strategies in a dynamic retail environment? We’re looking for experienced and strategic Zonal HR Managers to lead human resources across our key zones—North, East, South, or West.

In this role, you’ll act as the key HR interface between the Head Office and zonal operations, aligning HR initiatives with business goals, improving employee experience, and championing operational excellence across retail units.

Key Responsibilities

Strategic HR Leadership

Design and implement HR strategies tailored to zonal business needs
Advise zonal leadership on key people-related decisions

Talent Acquisition & Retention

Drive recruitment, workforce planning, and staffing across the zone
Improve hiring quality, reduce cycle times, and ensure smooth onboarding

Employee Engagement & Relations

Lead employee engagement initiatives and pulse surveys
Address grievances and foster a positive, inclusive workplace

Performance & Talent Management

Manage appraisal cycles and identify development needs
Deploy upskilling and capability-building programs

HR Operations & Compliance

Ensure accurate HRIS, payroll, and regulatory compliance
Represent the zone in audits and labor/legal proceedings

HR Metrics & Analytics

Track and report key HR metrics – hiring, retention, compliance, etc.
Deliver insights to drive continuous improvement

Training & Development

Conduct training needs assessments
Support innovative learning solutions, including digital programs

Change Management

Lead or support organizational change efforts in the zone
Enable successful adoption of new systems, structures, and processes

Reporting & Communication

Regularly update HO HR and Retail leadership on zone HR performance, trends, and concerns

Key Stakeholders

Zonal & Regional Retail Managers
Retail Head
Lead HRBP (HO)
Central HR Teams (TA, L&D, ER, HR Ops)

Who You Are

A seasoned HR leader with 9–12 years of relevant experience
Proven track record in retail or fast-paced, multi-location industries
Strong in recruitment, ER, performance management, and compliance
Analytical and data-driven with a strategic mindset
Excellent communicator with the ability to influence across levels
Willing to travel extensively within the assigned zone

Core Competencies

Strategic HR Business Partnership
Talent Acquisition & Retention
Employee Engagement & Relations
HR Operations & Legal Compliance
Training & Capability Development
HR Analytics & Metrics
Leading Change Initiatives

Ready to lead HR excellence in your zone?
Apply now and be part of a people-first retail journey that’s growing fast and nationwide.